Privacy Policy

White & Bishop Ltd (trading as e-OUTDOOR) (“We”) are committed to protecting and respecting your privacy. References to the Website are to www.e-outdoor.co.uk

This policy (together with our Terms & Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.e-outdoor.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is White & Bishop LTD (trading as e-OUTDOOR), Unit C West March Industrial estate Daventry NN11 4SA.

Information we may collect from you

We may collect and process the following data about you:

Information you give us:

You may give us information about you by filling in forms on our website www.e-outdoor.co.uk (our website) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our website, subscribe to our service, participate in discussion boards or other social media functions on our website, enter a competition, promotion or survey and when you report a problem with our website. The information you give us may include your name, address, e-mail address and phone number, financial information, personal description and photograph.

We use your data to fulfil any orders you place with us. We also share your data with third party service providers who help us to do this and to generally operate our business effectively. For example, to help improve the level of service which we provide to you, your data may be shared with third party, independent review websites such as Google Customer Reviews. If you want to provide us with feedback on your experience, such third parties may contact you via email to give you the option to do this. You can always leave your feedback anonymously, if you would prefer.

If you choose to subscribe to our newsletter we may use your registration information and order history to customise emails.

Information we collect about you:

With regard to each of your visits to our website we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • Data recorded by the Website, which allows us to recognise you and your preferred settings. Such data is recorded locally on your computer through the use of cookies. Your browser can be programmed to reject cookies or warn you before downloading them.

  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our office.

Information we receive from other sources:

We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

What we do with your information:

When you register on our website you will be asked for some essential information. These details are collected either in person, by telephone or online to help us:

  • Register your details as a new customer or update your records if they change.
  • Customise emails based on your personal details and order history if you have subscribed to our newsletter.
  • Contact you about a new or existing order if deemed necessary.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to:

e-OUTDOOR, Unit C, West March Industrial Estate, Daventry NN11 4SA.

Tel: 01327 312757
Email:  web@e-outdoor.co.uk

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