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    Unit C, West March Industrial Estate, Daventry, NN11 4SA .
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  • Who are we?

    A bit about us

    Here at E-Outdoor, we're proud to offer outdoor clothing of the highest quality from well-known brands like Barbour, The North Face, Jack Wolfskin, Berghaus and more. So, whether you're looking for a coat for everyday wear or specialist walking boots for a hiking trip, we've got it covered.
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  • Key Information!

    1 Hour Delivery Window

    Interlink Express provide a 1 hour delivery window, notified by SMS or Email. Find out more.

    60 Day Returns

    If you're not entirely satisfied with your order, you can return it to us within 60 days for return or exchange. Find out more.

    Price Match

    Found it cheaper elsewhere? We can price match. Find out more.

    Trust Pilot Loved

    Our customers love us! We score 9.7/10 with over 5000 reviews!. Find out more.

  • e-outdoor Customer Help

    Find out about...

     

    Frequently Asked Questions

    General delivery information

    Click here for delivery costs and full delivery details.

    We can deliver to any address within the UK mainland including the Highlands of Scotland, Northern Ireland and the Isle of Man. We are also able to accept British Forces Post Office orders and to the Channel Islands.

    We cannot offer Express Delivery to the Scottish Islands (Orkney, Shetland and Scottish Isles), Northern Ireland, Isle of Man, Isles of Scilly, Channel Islands and British Forces Post Office (BFPO) addresses.

    Where is my order?

    On ordering a product you will receive an email confirming order. Once the order has been processed you will receive an email with tracking information. This will contain a tracking number and details of how to track your order online via our courier's website.

    If you have not received an order confirmation and tracking email (and have checked your spam folder) then please contact us.

    You can contact 0844 26 40 555 Mon - Fri from 9am - 5pm for all online order inquires.

    Stock availability

    Stock availability can be seen on every product page. Select the "Please choose from available stock" option. If there is nothing in the drop down list, the product is currently 'out of stock'.

    Everything shown online is in-stock and ready to order.

    Weekends
    Items purchased on a Saturday or Sunday will be processed and dispatched on Monday.

    Returning items

    Click here for our returns page.

    Goods, including faulty items may be exchanged/refunded for any reason within 60 days of despatch. The original delivery charge is non-refundable after seven days and you must pay the return delivery costs. This does not affect your statutory rights. Non-faulty goods should be returned in saleable condition with all original tags/labels still attached.

    Under the Distance Selling Regulations, the original delivery charge will only be refunded if the whole original order is returned within seven working days.

    Product information and fitting

    If you have any questions about products, such as how one item might compare to another then please get in touch.

    You may also need advice on sizes for particular items, especially footwear where the size you need may be different to your actual foot size.

    Where possible, we always highly recommend that you visit us in store for a professional shoe fitting.

    Fitting & size guide

    Please see our fitting & size guide for special information and measurements for our different brands and footwear.

    Can't find an answer?
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    Free UK Delivery on orders over £30:

    Standard delivery is FREE on all UK orders over £30. Orders placed before 3pm are usually shipped the same day and arrive within 2 working days. UK Orders under £30 are only £2.95

    Guaranteed Next (working) Day Delivery £5.95

    For guaranteed next day delivery orders must be placed before 2pm Monday - Thursday (ex bank holidays), also excludes Scottish highlands and Islands.

    International orders are FREE over a certain order value.

    Here at e-outdoor we strive to offer an excellent service to every single customer.

    If you're not entirely satisfied with your order, you may return it to us within 60 days for an exchange or a refund

    Customer satisfaction is top priority here at e-outdoor.co.uk and that's why we use the best known community based review system Trustpilot.

    We currently have over 4000 Trustpilot reviews with a Trustscore of 9.7 out of 10 and a rating of Excellent.

    Here at e-outdoor we aim to provide very competitive prices for top quality outdoor gear. If, however, you have seen the same item cheaper at a competitor store we are happy to Price Match. Please see our full Price Match conditions before emailing us